Improve Patient Engagement and Experience

Olistica: Digital Patient Experience Management
Patient experience, a term used to describe the collection of interactions that a patient
has with a health care provider, is an essential component in the delivery of quality care.
Positive patient experiences drive customer loyalty and increase engagement and word of
mouth.
Olistica is a modular suite of web-based utilities designed to help small medical practices
holistically improve patient experience. Using a smartphone, Olistica seamlessly manages the
customer interface process and establishes a sequence of digital touch points with the
patient during their visit.
Patient flow. Patient engagement.
Patient discharge. Patient feedback.
A Patient-Centric Suite of Tools

Appointments
- Online appointment scheduling
- Online appointment scheduling

Registration
- Automate patient check-in
- Automate patient check-in

Patient Intake
- Digitize forms and medical histories

Patient Flow
- Monitor wait times and manage check-out

Feedback
- Collect patient feedback

Follow-up
- Electronically deliver post care instructions


Effortless Patient Engagement
Olistica provides an easy and intuitive interface for patients on any smartphone or tablet. No download is needed.
Intuitive web interface for doctors and staff
- Boost patient engagement
- Monitor performance metrics
- Improve operations
Automate
Digitize Forms
Electronically capture and store patient records.
Measure
Record operating metrics
Use data to drive decision making.
Learn
Powerful Data Analysis Tools
Discover patterns and trends.
Improve
Collect Patient Feedback
Aggregate patient assessments to better understand patient experience.
